Our Commitment To Your Privacy

At EcoCleanBay, we value the trust you place in our locally and women-owned business. We are committed to protecting the privacy and security of the information you share with us through our website, phone consultations, emails, and text messages. Your data is handled with the same care and attention to detail that we bring to your property.

Information We Collect

• Personal Data: This includes details you provide—such as your name, service address, and contact information—when you request a quote, book a service, or communicate with our team.

• Property & Service Data: Specific information regarding your vacation rental turnover requirements, office layout, or residential preferences, as well as any feedback provided through our "Property Health Checks."

• Log Data: When you visit our website, we collect information your browser sends, such as your IP address, browser version, the specific EcoCleanBay pages you visit, and the time spent on our site.

• Cookies: Small data files stored on your device to improve your browsing experience. You can choose to refuse cookies, though it may limit some website functionality.

How We Use Your Information

We utilize your information to:

• Efficiently schedule and manage your cleaning services with our localized area teams.

• Process payments securely and maintain accurate financial records.

• Enhance our "Workspace Wellness" and "Turnover Pro" service offerings based on your feedback.

• Strict No-Spam Policy: We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Data Security

The security of your data is a top priority. We partner only with industry-leading platforms that comply with stringent security protocols. For scheduling and secure payment processing, we utilize recognized systems (such as Salesforce and Stripe) to safeguard your information against unauthorized access.

Your Rights

As an EcoCleanBay client, you have the right to:

• Review and access the personal information we have on file for you.

• Request updates or corrections to your data at any time.

• Instruct us to permanently remove your personal data from our records.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect information from children. If we become aware that a child has provided us with personal data, we will take immediate steps to delete it.

Links to Other Sites

Our website may contain links to third-party sites (such as our social media pages or booking partners). We are not responsible for the privacy practices of these external sites and recommend reviewing their individual policies.

Changes to This Policy

We reserve the right to modify this Privacy Policy to reflect changes in our services or legal requirements. Any updates will be posted on our website.

Acceptance of These Terms

By engaging with EcoCleanBay services, you consent to the collection and use of your information as outlined in this policy.

Contact Us

For any questions or concerns regarding your privacy, please reach out to our team at ecocleanbay5@gmail.com

Your confidence in our services is the foundation of our business. We are proud to provide a secure, respectful, and environmentally conscious experience for all our Bay Area clients. 

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Our policies are designed to help minimize risks and clarify expectations. Please do not hesitate to contact us at ecocleanbay5@gmail.com if you have any questions about our policies. We appreciate your trust in allowing us to care for your home!